Why Sharing Your Failures Builds Trust
The counterintuitive truth about startup failures - why sharing your L's builds more credibility than only sharing wins.
Why Sharing Your Failures Builds Trust
Everyone shares their wins. "$10K MRR!" "100K users!" "Raised $2M!"
But nobody talks about the failures. The pivot that didn't work. The month with zero sales. The feature that crashed production.
Here's the thing: sharing your failures is actually a superpower.
The Problem with Win-Only Culture
Scroll through any indie hacker Twitter timeline and you'll see an endless stream of success:
- "Just hit $50K MRR!"
- "Launched to #1 on Product Hunt!"
- "First $10K month!"
It creates a distorted reality where everyone seems to be winning all the time.
This leads to:
- Impostor syndrome for founders who struggle
- Distrust from observers who know it can't all be real
- Isolation because nobody feels safe sharing problems
Why Failures Build Trust
1. They're Relatable
Everyone fails. When you share your failures, you become relatable. People think: "Oh, they struggle too. They're human like me."
2. They're Believable
A founder who only shares wins seems fake. A founder who shares the full picture—wins AND losses—seems authentic.
3. They Create Community
When you share a failure, others feel safe sharing theirs. You create a space for honest conversation instead of performative success.
4. They Show Resilience
Sharing a failure AND how you recovered shows you're resilient. That's attractive to customers, investors, and collaborators.
What Failures to Share
Not all failures need to be public. Here's a framework:
Share These
- Product failures: Features that flopped, launches that bombed
- Business failures: Months with low revenue, high churn periods
- Strategic failures: Pivots, wrong market assumptions
- Learning failures: Bad decisions in hindsight
Maybe Don't Share
- Failures involving specific customers (privacy)
- Legal/regulatory issues (liability)
- Team conflicts (professionalism)
- Anything you're not emotionally ready to discuss
How to Share Failures Well
1. Add Context
Don't just say "I failed." Explain what happened and why.
Bad: "Lost a customer today 😢"
Good: "Lost our biggest customer today. They outgrew our product, which is actually a sign we need to level up. Here's what I'm doing about it..."
2. Include the Lesson
Every failure teaches something. Share what you learned.
3. Don't Dwell
Share, reflect, move on. Constant negativity isn't helpful either.
4. Balance It
For every failure you share, it's okay to share wins too. The goal is authenticity, not pessimism.
Examples of Failure Sharing Done Right
The Transparent MRR Drop
"MRR dropped from $5K to $3K this month. Lost two enterprise customers who got acquired. Hurts, but it's a reminder to diversify. Working on adding more small customers now."
The Honest Launch
"Launched on Product Hunt today. Got 12 upvotes. 12. Not a typo. But you know what? 3 of those became paying customers. That's what matters."
The Pivot Announcement
"Shutting down the original product. 6 months of work, $0 in revenue. But I learned a ton about the market and I'm building something better now."
Celebrate Your Failures (Seriously)
At HackerBadges, we believe failures deserve recognition too. That's why we're building Failure Badges:
- "Pivot #7"
- "$0 MRR This Month"
- "Launched to Crickets"
- "First Refund"
Because every L is a lesson. And every lesson brings you closer to a W.
The Bottom Line
Sharing failures is scary. It feels vulnerable. But it's also one of the most powerful trust-building tools you have.
Next time you fail—and you will, we all do—consider sharing it. You might be surprised by the response.
Made with HackerBadges - Achievement badges for indie hackers